CFSI’s Underbanked Solutions Exchange: Innovation & Consumer Insights

The field of unbanked and underbanked financial services well respects the Center for Financial Services Innovation (CFSI). An interesting quote in advance of the meeting that highlights the role of habits and attitudes about serving underserved financial populations:

“During the Underbanked Experience, Exchange participants will put themselves in the shoes of the financially underserved consumer for a few hours, cashing checks, buying and using prepaid cards, transferring money, and seeking small value loan options. This exercise is especially well-timed, as this is a particularly important moment for banks and credit unions to contemplate how they can maximize the value of the products they offer to all of their customers,” said Karen Andres, Manager and Consultant, Advisory Services.