Credit Card Owners Aren’t Getting the Most From Loyalty Rewards – and That’s a Problem

Americans routinely pile up credit card reward points, but for some reason, they’re not electing to redeem those rewards lately. That’s a big missed opportunity, credit card experts say.

“Beyond the allure of the bonus or zero interest or no fee at sign-up, people don’t think about their strategy behind the credit card and how they will use it after signing up,” said Money Habitudes chief executive officer Cara Macksoud. “People end up in situations where they sign up for the airline and get 60,000 miles, but they don’t stop and think how often they’ll use the same airline again.”